Privacy Policy 

Introduction

At Lanh Acupuncture, we value the privacy and confidentiality of personal data and are committed to ensuring the protection of individuals' rights and privacy. This Data Privacy Policy outlines how we collect, use, store, and disclose personal data in compliance with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) in the European Union (EU).

 

1. Scope and Consent

1.1. This policy applies to all personal data collected, processed, and stored by [Agency Name], including data collected through our qualitative and quantitative research activities and AI analysis of biometric inputs from participants.

 

1.2. By providing us with personal data, you consent to the collection, use, and disclosure of your personal data as described in this policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

 

2. Data Collection

2.1. We collect personal data necessary for conducting market research activities and providing related services. This may include:

 

a. Contact information (name, email address, phone number, etc.).

b. Demographic information (age, gender, location, etc.).

c. Biometric data, subject to obtaining explicit consent and ensuring compliance with applicable laws and regulations.

d. Other information provided voluntarily by participants.

 

2.2 This website collects personal data to power our site analytics, including:

 

a)     Information about your browser, network, and device

b)    Web pages you visited prior to coming to this website

c)     Your IP address

 

This information may also include details about your use of this website, including:

 

a)     Clicks

b)    Internal links

c)     Pages visited

d)    Scrolling

e)    Searches

f)      Timestamps

 

2.3. We collect personal data directly from individuals or through third-party sources, always ensuring compliance with relevant privacy laws and regulations.

 

2.4. We do not collect or process sensitive personal data (e.g., racial or ethnic origin, political opinions, religious or philosophical beliefs, health data) unless required by law or with explicit consent.

 

3. Data Use and Processing

3.1. We use personal data for the following purposes:

a. Conducting market research and analysis.

b. Providing personalized insights and recommendations to clients.

c. Improving our products, services, and methodologies.

d. Communicating with participants and clients.

e. Complying with legal obligations.

 

3.2. We process personal data on the legal bases of legitimate interests, consent, contractual necessity, and compliance with legal obligations.

 

4. Data Sharing and Disclosure

4.1. We may share personal data with third parties in the following circumstances:

 

a. With clients, but only in an anonymized and aggregated form that does not identify individuals.

b. With our affiliates, subsidiaries, or trusted service providers who assist us in delivering our services.

c. In response to a valid legal request, court order, or to comply with applicable laws or regulations.

d. With your consent or as otherwise described in this policy.

 

4.2. We take appropriate measures to ensure that third parties handle personal data in compliance with applicable privacy laws and regulations.

 

5. Data Retention and Security

5.1. We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5.2. We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

 

6. Information from children

6.1. We have no intention of collecting personal data from children unless they are a part of a research study we conduct. In that case, we receive consent from the parents or guardians of those children. We adhere to ESOMAR’s guidelines on interviewing children.

6.2. If we become aware that personal data from a child under 14 has been collected without the consent of such child’s parent or guardian, we will use all reasonable efforts to delete that information.

 

7. International Data Transfers

7.1. As a global market research agency, we may transfer personal data to countries outside the EU and other jurisdictions with different data protection laws. When doing so, we ensure appropriate safeguards are in place to protect personal data, such as standard contractual clauses, binding corporate rules, or compliance with the EU-U.S. Privacy Shield Framework.

 

8. Rights of Data Subjects

8.1. You have certain rights regarding your personal data, including the right to access, rectify, delete, restrict processing, and the right to data portability, as provided by applicable laws.

8.2. To exercise your rights or for any inquiries related to your personal data, please contact our Data Protection Officer (DPO) using the contact details provided in this policy.

 

9. Changes to this Policy

9.1. We may update this Data Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the revised policy on our website.

 

9.2. We encourage you to periodically review this policy for the latest information on our data privacy practices.

 

10. Cookies

10.1. This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

 

10.2. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

 

10.3. When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

 

11. Hosting

11.1. This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

 

a)     Information about your browser, network and device

b)    Web pages you visited prior to coming to this website

c)     Web pages you view while on this website

d)    Your IP address

 

11.2. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 

12. Fonts

12.1. This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

 

a)     Information about your browser, network, or device

b)    Information about this site and the page you’re viewing on it

c)     Your IP address

 

 

Contact Us

If you have any questions, concerns, or complaints regarding our data privacy practices or this policy, please contact our Data Protection Officer (DPO) Lan He at lanh.acupuncture@gmail.com